About Me

I work in workforce planning and data science, with over a decade turning messy labour and operations data into decisions leaders can act on. My focus is the hardest workforce question an organization faces: will we have the right people, with the right skills, in the right place, years before we need them?

I build workforce models on public data that project an organization's people needs years out: who is retiring, where skills gaps are opening, and which roles are hardest to fill. The same toolkit, forecasting, risk modelling, and clear executive storytelling in Python and SQL, applies across sectors, from operations and logistics to contact centres and the public sector.

Retirements, hiring shortfalls, skills gaps, and grounding workforce decisions in evidence instead of guesswork, that's the work I care about most.

Mithun Patel, workforce planning and data science

What I Do

Strategic Workforce Planning

Supply and demand gaps, the retirement wave, skills and criticality risk, and the hiring pipeline, projected years out so you can act before shortages hit.

  • Labour forecasting
  • Retirement & attrition modelling
  • Skills & criticality risk
  • Scenario planning
A workforce forecast projecting into a fan of future scenarios

Workforce Planning & Analytics

Capacity planning, demand forecasting, attrition analysis, and scheduling optimization for operations, contact-centre, and field teams, so staffing matches the work.

  • Capacity & demand planning
  • Forecasting
  • Optimization
  • KPI & metric design
Workforce planning and analytics for operations teams

Data Science & Decision Tools

Custom models, dashboards, and decision tools in Python and SQL that turn messy data into something a team can actually act on.

  • Python / SQL
  • Machine learning
  • Dashboards & reporting
  • Automation
Data science models, dashboards, and decision tools

Selected Work

Strategic Workforce Planning Suite

A suite of models, built entirely on public data, that projects a workforce years out: supply and demand gaps, the retirement wave, and a criticality index that ranks which roles an organization is most exposed on. Independent analysis, designed so every figure traces back to a public source.

  • Python
  • Forecasting
  • Public data
  • Risk modelling
  • Scenario planning
A ranked chart showing which roles carry the most workforce risk

On-Demand Logistics Analysis

An exploratory analysis of how driver behaviours affect delivery capacity, and how they can be managed for better workforce utilization. Turning operational data into staffing insight.

  • SQL
  • Python
  • Machine Learning
  • Storytelling
Scatter analysis of operational behaviour against delivery capacity with a fitted trend line

SQL & Statistics Portfolio

A working portfolio of SQL, Python, and applied statistics, query design, analysis, and the fundamentals behind every model I build.

  • SQL
  • Python
  • Statistics
  • Analysis
SQL and statistics portfolio in Mode

Experience

Recent work spans strategic workforce planning, on-demand logistics, and contact-centre operations, turning labour and operations data into decisions.

Writing

Breakfast Therapy, my blog on data, work, and everyday thinking

Leveraging SciPy for Sustainable Environmental Waste Management

Dreaming of Workforce Optimization

Get in touch

Interested in my work, or just want to connect? Email is fastest, or find me on LinkedIn.

info@mithunpatel.ca